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WiFi Service
Angry Customer to Invoice WiFi, Internet Service Provider Over Frequent Downtime
I've decided to start mailing Charter an invoice every time there is an extended service outage. It's been down literally all week this week (October, 2009) with the exception of a couple hours in the middle of the night when they turn it back on. Why do they turn it off? I suspect it is because they have an exclusive contract granting them all of St. Tammany Parish (no competitors can run lines in the parish by virtue, or more accurately by vice), and they haven't got sufficient bandwidth capabilities to provide service to the entire parish all at once...
The Worst WiFi Service Company in the World
I would strongly advise anyone thinking about signing up for wireless internet service (wifi service) to avoid doing so via Charter Communications at all costs. That is, unless you're the type that enjoys paying for a service you are only occasionally provided by a company featuring quite possibly the worst customer service of any company in the entire world...
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